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When Connectivity Matters, Choose the Right VoIP Partner.
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What is Cloud PBX and how does it work?
Cloud PBX is a fully hosted business phone system that operates over the internet instead of relying on an on-site switchboard or traditional Telkom line. Coastal VoIP manages the system remotely, so extensions, call routing, and settings can be updated without needing a technician on site
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Can I keep my current business number when switching to Coastal VoIP?
Yes. Coastal VoIP offers number porting, which means your existing landline or geographic business number can be transferred to their network with minimal disruption. This allows you to move to a cloud-based system without losing the number your customers already know.
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Do I need to buy expensive hardware or have a technician install everything?
No. Coastal VoIP’s solutions are designed to avoid costly on-site PBX hardware and complicated installations. They advise you on the right Wi-Fi desk or cordless phones, pre-configure them for your system, and send them ready to plug in and use
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What features are included with a Coastal VoIP phone system?
Coastal VoIP plans include a range of professional calling features such as conference calling, call forwarding, call transfer, call waiting, caller ID, hunt groups, music on hold, and time-of-day routing. These are built into the service as standard and help businesses manage calls more professionally.